The Electricity Company of Ghana (ECG) is implementing a new spot-billing system to effectively resolve the issue of overbilling caused by the inability to read customers' bills, thus preventing inaccurate estimations.
ECG has provided a press statement on February 2, 2024, explaining their new initiative.
This initiative involves the introduction of a reading metre that will accurately record customers' electricity consumption and seamlessly integrate it into the main ECG database.
The system will also ensure prompt billing for customers to avoid any mistakes or overpayments.
We want to assure all customers that the ECG system will effectively address any concerns regarding overbilling and incorrect bill estimations.
We kindly request the cooperation of customers to ensure the effectiveness of the initiative.
Source: citinewsroom.com
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